FAQ
Frequently Asked Questions
Welcome to Hoodify’s FAQ section! We’ve compiled answers to the most common questions to help you make the most of your shopping experience. Whether you’re curious about our Print-on-Demand process, need help with an order, or want to learn more about our products, you’ll find the information you need right here. If you have any other questions, don’t hesitate to reach out to our friendly customer support team for further assistance.
What is Hoodify?
Hoodify is your go-to online store for custom clothing and apparel. We specialize in Print-on-Demand (POD) clothing, allowing you to design and order unique, personalized items such as hoodies, t-shirts, and sweatshirts.
How does Print-on-Demand work?
Print-on-Demand allows you to customize apparel with your own designs or choose from our pre-made graphics. When you place an order, we print your design on the item and ship it directly to you. This model minimizes inventory and allows for a wide variety of unique products.
How do I place an order?
- Browse our collection or create a custom design using our online design tool.
- Select your preferred item, size, and color.
- Add your design or choose from our designs.
- Review your order and proceed to checkout.
- Enter your shipping information and payment details to complete the purchase.
What sizes do you offer?
We offer a wide range of sizes from XS to XXL for most items. Specific size options are available on each product page. If you’re unsure about sizing, please refer to our size chart for detailed measurements.
Can I return or exchange my order?
Due to the custom nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect. If you receive a damaged or wrong item, please contact our customer service team within 7 days of receiving your order with photos of the issue.
How long does it take to receive my order?
Production typically takes 3-5 business days, and shipping times vary based on your location. Standard shipping usually takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times will vary depending on your location. International orders may be subject to customs fees or import duties, which are the responsibility of the customer.
Are your products eco-friendly?
We strive to use eco-friendly practices in our production process. Our printing methods are designed to minimize waste and our apparel is made from high-quality, sustainable materials.
Are your products eco-friendly?
We strive to use eco-friendly practices in our production process. Our printing methods are designed to minimize waste and our apparel is made from high-quality, sustainable materials.